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Help: Frequently Asked Questions   Go back to the Help page
  1. Does your guarantee really offer 100% satisfaction?

  2. How can I pay for the products I order?

  3. Will you give my personal information to anyone else?

  4. Is it safe to use my credit card to shop at DandyLasses?


Does your guarantee really offer 100% satisfaction?

Absolutely! You'll learn that Our Guarantee of Satisfaction policy is intended to make sure you are completely satisfied. That is why we will either offer you an exchange OR we will simply offer you a complete refund, with the exception of the Shipping and Handling costs. You are also responsible for shipping the item back to us, with the clothes in their original condition, and not having been worn. Our guarantee is good for 30 days after you receive your purchase.

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How can I pay for the products I order?

You can read about the details for ordering our products by reading our Ordering Info page. But to summarize, we accept credit cards (Visa, Mastercard, Discover, and American Express), as well as check or money order. If you want to order by credit card, but don't feel comfortable using the Internet, no problem! Simply fill out the information on the Checkout page and under the "Payment Information" section, choose the FAX or call in credit card information option. After submitting your order, you can send us your credit card details using either our FAX number or just calling us in person.

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Will you give my personal information to anyone else?

Absolutely NOT! You can read about Our Privacy Policy and feel satisfied that your personal information will never be given or sold to anybody else for any reason. This information is kept in strict confidence - we will never misuse or abuse your personal, private information.

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Is it safe to use my credit card to shop at DandyLasses?

Yes! You never have to worry about the safety of using your credit card when shopping here at DandyLasses. Period.

We guarantee that buying something here at DandyLasses with your credit card will be 100% safe. This means you will pay nothing if unauthorized charges are made to your credit card because you used it to buy something from DandyLasses.

When you purchase something from us, we provide you with the option of using our Secure Server, which uses SSL technology to encrypt all of your personal information (such as credit card number, name, address, etc.) so that it cannot be read as the information is transmitted over the Internet.

According to the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. To convince you that we are serious about making sure you risk nothing, DandyLasses will cover the entire liability for you, up to the full $50.00, if your bank decides to hold you liable for any of the $50.00 - but this offer is only good if the your credit card was used in a fraudulent manner through no fault of your own when making a purchase from DandyLasses using our Secure Server option.

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DandyLasses
137 Zinfandel Circle
Scotts Valley, CA 95066

 
FAX:
e-mail:

 
1-831-600-7386
support@dapperlads.com

Other recommended sites:
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DapperLads Childrens Clothing Bird Central
Garden Kids Clothing OnlineClothingStores

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Please e-mail your comments and questions to: support@dapperlads.com

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